Projects

D365 F&O SCM Implementation Hypercare Support

on-site and remote support for D365 F&O SCM modules, focusing on Warehouse, Logistics, and Production teams. Conducted root cause analysis, quickly learned new processes, and delivered user instruction to drive adoption and improve efficiency.

Discrete Manufacturer | July, 2024 - Ending December, 2025

BioPharm Production Facility | September, 2025 - Ending October, 2025

A person in a blue uniform stands in a warehouse aisle, surrounded by shelves filled with yellow plastic bins. The bins are organized and labeled, containing various items, while the industrial lighting provides a bright environment.
A person in a blue uniform stands in a warehouse aisle, surrounded by shelves filled with yellow plastic bins. The bins are organized and labeled, containing various items, while the industrial lighting provides a bright environment.
A spacious warehouse aisle with shelves stacked high with pallets wrapped in clear plastic. Boxes of various sizes are stored on orange metal racks, and a man is standing at the back wall near a stack of boxes. A small forklift labeled Toyota is positioned nearby.
A spacious warehouse aisle with shelves stacked high with pallets wrapped in clear plastic. Boxes of various sizes are stored on orange metal racks, and a man is standing at the back wall near a stack of boxes. A small forklift labeled Toyota is positioned nearby.
D365 F&O SCM Configurations and Customizations

Collaborated with programmers and process owners on functional analysis and BRDs, overseeing development and managing UAT.

Delivered tailored solutions for labeling, documentation, mobile menus, location directives, work templates, master planning, dashboards, and EDI data point utilization in the warehouse process, streamlining warehouse pick work and shipping operations.

Discrete Manufacturer | July, 2024 - Ending December, 2025

Dynamics AX Support and Integration

Led the end-to-end maintenance, configuration, and enhancement of Dynamics AX systems while managing an ERP analyst team. Directed multiple legacy ERP system migrations to AX, ensuring smooth transitions and uninterrupted business operations for newly acquired companies.

Oversaw integrations with third-party solutions like Avalara and BillTrust, expanding system capabilities to meet evolving business requirements.

B2B OFFICE SUPPLY WHOLESALER | MARCH, 2020 - JULY, 2024

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